Privacy Policy

Last Updated: November 2023

Welcome to Fopypua.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our horseback riding services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Booking and reservation details
  • Payment information
  • Physical fitness and riding experience information
  • Emergency contact details
  • Photos and videos from riding sessions (with consent)

2. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. Use of Information

We use the collected information for:

  • Processing and confirming bookings
  • Ensuring rider safety and appropriate horse assignment
  • Communicating about services and updates
  • Improving our services and website functionality
  • Marketing and promotional purposes (with consent)
  • Legal compliance and safety requirements

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection

5. GDPR Compliance

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

7. Third-Party Services

We may use third-party service providers to assist with:

  • Payment processing
  • Website analytics
  • Customer support
  • Marketing services

These providers are bound by confidentiality agreements and are not permitted to use personal data for any other purposes.

8. Children's Privacy

We do not knowingly collect personal information from children under 16 without parental consent. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

9. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this Policy periodically.

This Privacy Policy was last updated on November 15, 2023. If you have any questions about this Privacy Policy, please contact us through our website.